Cancellation Policy

This policy governs the cancellation of any order for a product placed by you as a user of the web portal (referred to as the "Site") with the domain name This Cancellation Policy applies specifically to the rental of products. Please note that the Site Owner does not accept cancellations for orders placed to purchase products listed for sale on the Site, as such orders are deemed final and binding. However, the Site Owner retains the right to cancel an order placed for the purchase or rent of products listed for sale or rent, subject to the terms specified below.

By accessing and using the Site ("Services") and placing an order to buy or rent products displayed by, you (referred to as "you," "user," or "user's") agree to comply with this Cancellation Policy. The terms used in this Cancellation Policy, such as "you" or "user," have the same meaning as ascribed to them in the Terms and Conditions available at here

Please note that there may be instances where the Company is unable to accept certain orders placed by you for products displayed on the Site. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. This Cancellation Policy outlines specific circumstances that may result in the cancellation of your rental order by the Site Owner.

Accordingly, the Site Owner may cancel an order for the identified product(s) under the following circumstances:

  1. The product is no longer available or is temporarily unavailable.
  2. There are limited quantities of the identified product(s) available for rental, and the same product has been ordered by another user prior to your order.
  3. The Company identifies a problem with the payment made for the product.
  4. You have provided inaccurate or insufficient shipping address or other details at the time of placing the order.
  5. The requested delivery location is outside the areas served by the Site Owner or is otherwise inaccessible.
  6. Inaccuracies, defects, or errors are found in the identified product(s) or its pricing information.
  7. The Site Owner identifies any malpractice or abuse by you while placing an order for a product or while using the services provided by the Site Owner.

Please be aware that we may require additional verification or information before accepting your order. If any portion or the entire order is canceled, or if additional information is required to process your order, we will contact you using the details provided during your registration on the Site, as outlined in the Terms and Conditions.

Cancellation requests by the user for rental of products:

In the event of a request for order cancellation, we reserve the right to accept or reject such requests for any reason. As part of our standard business practice, if we receive a cancellation request from you in accordance with the following terms, the Site Owner shall cancel the order under the following conditions:

  1. Cancel more than 1 week before the pickup/delivery date to receive full amount as store credit, valid for 180 days.
  2. If the difference between order placement and pickup/delivery date is less than or equal to 1 week, then cancellation/exchange is not entertained.

The Site Owner will record the time at which any order is placed for any product at its sole discretion, and such time shall not be disputed by you.

By using the Site and placing an order, you agree not to dispute the Site Owner's decision regarding the applicable cancellation fee and accept the determination made in response to any cancellation request.

If you wish to cancel an order, please send a written request to the following email address: [email protected].

Any dispute arising from a cancellation request will be governed by this Cancellation Policy and the laws of India. The courts of Bangalore shall have exclusive jurisdiction over any such disputes.

We strive to provide a seamless and satisfactory experience for our users, and this Cancellation Policy is designed to ensure transparency and clarity in the cancellation process. Should you have any questions or concerns regarding this policy, please feel free to contact us at the email address provided.

Please note that this Cancellation Policy forms an integral part of the overall Terms and Conditions governing your use of the Site and its services. By continuing to use the Site and placing orders, you acknowledge and agree to comply with this Cancellation Policy, as well as all other terms and conditions specified therein.

We appreciate your understanding and cooperation in adhering to this Cancellation Policy. This Cancellation Policy can be changed any time at sole discretion of the Site Owner. Any dispute regarding a cancellation request will be governed by this Cancellation Policy and by the laws of India and courts of Bangalore shall have exclusive jurisdiction.

Last updated: 22nd May 2023

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